Better Apps, LLC, a Texas limited liability company ("Company", "we", "us", "our"), operates the Detach mobile application ("App", "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.
We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy complies with applicable privacy laws, including the California Consumer Privacy Act (CCPA), the General Data Protection Regulation (GDPR), and other relevant privacy regulations.
We built Detach on the principle that your data belongs to you. We collect only the minimum information necessary to provide our services and never sell, rent, or share your personal information with third parties for commercial purposes.
We may collect the following categories of personal information:
Category | Examples | Purpose |
---|---|---|
Account Information | Email address, username, authentication tokens | Account creation, authentication, service provision |
Device Information | Device type, operating system, unique device identifiers | Compatibility, security, technical support |
Usage Information | Download history, app interactions, feature usage | Service improvement, synchronization across devices |
Technical Information | IP address, browser type, access times | Security, fraud prevention, technical support |
We collect metadata related to content you download through the App, including:
Important: We do not collect or store the actual content files you download. All downloaded content remains exclusively on your local device.
We explicitly do not collect the following information:
We collect information directly from you when you:
We automatically collect certain information through:
We may receive information from third-party authentication providers (such as Apple ID or Google Sign-In) when you choose to sign in through these services.
We use your information for the following purposes:
Purpose | Legal Basis | Information Used |
---|---|---|
Service Provision | Contract Performance | Account info, usage data, device info |
Customer Support | Legitimate Interest | Account info, technical data, communications |
App Improvement | Legitimate Interest | Usage analytics, performance data |
Security & Fraud Prevention | Legitimate Interest | Technical info, device data, usage patterns |
Legal Compliance | Legal Obligation | All categories as required by law |
We do not sell, rent, or trade your personal information to third parties for commercial purposes. We may share your information only in the following limited circumstances:
We may share information with trusted third-party service providers who assist us in operating the App, including:
All service providers are bound by strict contractual obligations to protect your information and use it only for the specified purposes.
We may disclose your information when required by law or when we believe disclosure is necessary to:
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections outlined in this Policy.
We retain your personal information for the following periods:
Information Type | Retention Period | Reason |
---|---|---|
Account Information | Until account deletion + 30 days | Service provision, legal compliance |
Usage Analytics | 24 months | App improvement, trend analysis |
Technical Logs | 12 months | Security, troubleshooting |
Support Communications | 3 years | Customer service, legal protection |
We will delete your personal information when:
Regardless of your location, you have the following rights regarding your personal information:
You have the right to request a copy of the personal information we hold about you.
You have the right to request correction of inaccurate or incomplete personal information.
You have the right to request deletion of your personal information, subject to certain exceptions.
You have the right to receive your personal information in a structured, machine-readable format.
If you are a California resident, you have additional rights:
If you are in the European Union, you have additional rights:
To exercise any of these rights, please contact us at support@betterappshq.com with the subject line "Privacy Rights Request." We will respond within the timeframes required by applicable law.
We implement comprehensive security measures to protect your personal information:
Your information may be transferred to and processed in countries other than your country of residence. When we transfer personal information internationally, we ensure appropriate safeguards are in place, including:
The App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13 years of age.
If you believe we have collected information from a child under 13, please contact us immediately. Parents and guardians have the right to:
For users between 13 and 17 years of age, we require parental consent before collecting personal information and provide additional privacy protections as required by applicable law.
Category | Collected | Sources | Business Purpose | Shared |
---|---|---|---|---|
Identifiers | Yes | You, devices | Service provision | Service providers only |
Internet/Network Activity | Yes | Automatic collection | Analytics, security | Service providers only |
Commercial Information | Limited | You | Service provision | No |
Biometric Information | No | N/A | N/A | No |
Geolocation Data | No | N/A | N/A | No |
We do not sell personal information and have not sold personal information in the preceding 12 months.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by:
Changes will become effective thirty (30) days after notification, unless otherwise required by law. Your continued use of the App after the effective date constitutes acceptance of the updated Privacy Policy.
For questions, comments, or concerns regarding this Privacy Policy or our privacy practices, please contact:
Privacy Officer
Better Apps, LLC
Email: support@betterappshq.com
Subject Line: "Privacy Policy Inquiry"
Website: https://detach.media
State of Incorporation: Texas
We will respond to your privacy inquiries within thirty (30) days or as otherwise required by applicable law.